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Title details for Crucial Conversations by Joseph Grenny - Available

Crucial Conversations

by Joseph Grenny
Kerry Patterson
Audiobook
Listen to a sample Listen to a sample
The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a Crucial Conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums. When stakes are high and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
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Publisher: McGraw Hill-Ascent Audio Edition: 3

OverDrive Listen audiobook

  • ISBN: 9781638411215
  • File size: 223337 KB
  • Release date: December 7, 2021
  • Duration: 07:45:17

MP3 audiobook

  • ISBN: 9781638411215
  • File size: 223367 KB
  • Release date: December 7, 2021
  • Duration: 07:50:13
  • Number of parts: 8
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Formats

OverDrive Listen audiobook
MP3 audiobook

subjects

Business Nonfiction

Languages

English

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a Crucial Conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums. When stakes are high and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.
Expand title description text
Business Nonfiction